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The Inflection, hosted by Josh Hoffman and presented by NorthPulse, is about the moments that change a business. Each episode is a conversation with a founder or leader of an agency or professional services firm about how they won their first clients, how they grew, and the point where what got them there stopped working.Guests talk through the decisions behind those moments. Losing a major client. Outgrowing referrals. Hiring for sales. Raising prices. Narrowing their focus. Rethinking the work as AI changes what clients expect. No scripts. No polished hindsight. Just what changed, what they did next, and what they'd tell someone starting out today.Whether you're in the middle of your own turning point or getting ready for the next one, The Inflection is for you.